Roberto Herrera leads IT operations at Taproot Community Support Services, ensuring that information technology functions smoothly and effectively for teams. With over 20 years in IT, he specializes in cybersecurity, project management, and process optimization.

A graduate of Grant MacEwan College, Roberto holds certifications in ITIL, Scrum Master, A+, N+, MCSA, and MCSE, with expertise in Microsoft Azure, Office 365, SharePoint, and ServiceNow. Fluent in English, Spanish, and Portuguese, he values collaboration and inclusive leadership.

Outside of work, Roberto enjoys music, family time, and blending creativity with problem-solving—because, for him, technology is ultimately about people.

Connect with Roberto on LinkedIn